Your Responsibilities

As a Customer Services Specialist, you will manage the end-to-end process for spare parts, consumables, and service-related quotations and orders. Your role ensures seamless operations between customers, logistics, and service teams. Key tasks include:

• Order Management: Process and fulfill quotations and orders for spare parts and consumables.
• Process Optimization: Support the redesign of inventory and logistics workflows (first 6 months).
• Coordination: Act as a liaison between customers, sales, and service teams to ensure timely deliveries.

What We Expect

• Experience: Background in logistics, administration, or technical sales (scientific instrumentation is a plus).
• Skills:
• Proficiency in order management systems and MS Office.
• Strong communication and problem-solving abilities.
• Language: Fluent English
• Mindset: Detail-oriented, process-driven, and committed to operational excellence.

We Offer

• Impactful Work: Directly contribute to service efficiency and customer satisfaction.
• Global Environment: Join a prestigious high-tech company with long-term growth opportunities.
• Benefits:
• Competitive salary & bonuses
• Meal allowance, Mobile allowance, Transportation allowance，Heath allowance