Key Responsibilities

• Lead and develop field service & technical support teams
• Oversee installations, maintenance and repairs of advanced scientific equipment
• Manage technical support operations and customer escalations
• Drive continuous service improvement initiatives
• Build strong customer relationships across the region

What We’re Looking For

• Degree in Engineering/Physics or related field
• 5+ years technical service management experience
• Strong leadership and communication skills
• Experience with scientific instruments preferred
• Willing to travel regionally (~40%)

Why Join Us?

• Cutting-Edge Technology: Support groundbreaking scientific research with industry-leading microscopy solutions.
• Global Growth: Shape the future of service operations in a collaborative, innovation-driven culture.
• Career Impact: Lead a critical function at a high-growth company with a mission to advance science.
• Benefits: Competitive compensation, travel opportunities, and professional development programs.

Location: Singapore
Employment Type: Full-time